Customer Service Assistant

 We require a Customer Service Assistant to assist in the processing and delivery of mainstage subscriptions, memberships, and company tickets, as well as education programme sales.The position would be suitable for a detailed person who enjoys working with customers, has an interest in theatre and / or education, and has data entry experience.Working within the Marketing department, which is responsible for all areas of marketing and communications for the wider organization, the position sits within the Box Office function. Box Office is responsible for providing the highest levels of customer service to customers and the organisation, as well as liaising with venue and ticketing providers.

The Customer Service Assistant is responsible for monitoring and reporting of ticket sales, accurate and courteous service to patrons, speaking with teachers about our extensive education programme and providing information about upcoming sales.

This is an entry level position on a 12 month contract with the possibility of ongoing employment, commencing April 2017.

Download the position description here.

Applications need to include a cover letter addressing the key selection criteria (no longer than 2 pages) to be considered for this vacancy.

Bell Shakespeare is an EEO employer and encourages people from diverse backgrounds to apply.

Applications for this position close 5pm, Wednesday 22 March, 2017, and should be emailed to hr@bellshakespeare.com.au

Work experience

Bell Shakespeare is pleased to offer a brand new work experience program for Year 10 students in 2017. Please visit the Work Experience page for more information. We are unable to offer any placements for high school students outside of this program.