Bell Shakespeare.

FAQ

How do I subscribe?

ONLINE
Book your Bell Package online – there's no need for forms if you prefer the web!

BY POST OR FAX
Download and print a booking form:
Sydney booking form
Melbourne booking form
Canberra booking form

Mail the booking form to us at the following address or fax it to
02 9241 4643:

2011 Season
Bell Shakespeare
Reply Paid 10
Millers Point NSW 2000


Note that a postage stamp is not required.

BY PHONE
Call the Bell Shakespeare subscriptions team on 1300 305 730.

When will I receive my Bell Package tickets?
On receipt of your form, your booking will be processed by Bell Shakespeare. The processing time is approximately three weeks.

Do I need to fill out the companion details on the Bell Package booking form?

If you are buying for other people, we would like to provide them with the same subscriber benefits. If there is not enough space on the form, please provide a separate piece of paper with your companions’ details. Your companion will then receive Fanfare , Bell Shakespeare's biannual magazine, and have access to exclusive subscriber offers throughout the year.

Can I sit with my friends?

Sitting with your friends is easy – simply enclose your forms in the same envelope or fax them in together.

Can I purchase additional tickets?
As a subscriber, you can purchase additional tickets for family and friends who will also receive priority seating. These will be ticketed for the same performance you have selected for your Package and you will be seated together.

How do I buy a Bell Package or tickets as a gift?
Gift vouchers can be arranged by calling Bell Shakespeare on 1300 305 730.

What is the transaction fee?
Each booking form is subject to a single transaction fee regardless of how many Packages or tickets you purchase, or how you pay for them.

Who is eligible for the concession price?
The Concession price is available to anyone who is a full-time student or is eligible for one of the following concessions: Australian Social Security; Veterans’ Affairs; Health Care or Seniors. To access the concession discount, a copy of the relevant card must be provided when you book or emailed to the Box Office.

What is Optus Under 30?
Young people aged under 30 years at the time of booking can access a discounted ticket price (subject to availability, limit of 4 tickets per transaction). Proof of age must be supplied when booking. Identification may also be required on entry to the theatre.

Am I under 30 if I am 29 when I book tickets and 30 when I attend the performance?
If you are under 30 or turning 30 in 2012, you are eligible for the Optus Under 30 Price.

What happens if I’m running late for the performance?
If you are running late you may be asked to wait until a suitable break in the performance, or until interval if there is no suitable break. This also applies if you leave the auditorium during the performance. Patrons are advised to arrive at least 20 minutes prior to the performance.

How long is the show?
Information on each play is available through What's On. Details such as running times and intervals are not always known when tickets are first on sale, so check back at a later date if the information you are after is not available yet.

I need to sit in a specific area in the theatre, can you help?
Yes. When subscribing note your requirements in the comments field on your booking form or when booking single tickets discuss your requirements with the relevant box office.

I am visiting the Sydney Opera House for the first time.
Find out more information about the Sydney Opera House here.

I am visiting the Arts Centre Melbourne for the first time.

Find out more information about the Arts Centre Melbourne here.

I am visiting the Canberra Theatre Centre for the first time.
Find out more information about the Canberra Theatre Centre here.

Where can I park when I come to a performance?
See venue information above for full details on parking at each venue.

What if I misplace my tickets?
If you misplace your tickets before the performance, you are advised to contact the box office from which you purchased your tickets to confirm the date of the performance that you're attending (if you're unsure). Replacement tickets can only be issued on the day of the performance at the venue box office from one hour prior to performance start time.

How can I exchange my tickets?
If you are a Bell Package subscriber, your first exhange per production in your Package is free. To exchange your tickets, please return them with a note indicating your new date selection to 2012 Season, Bell Shakespeare, PO Box 10, Millers Point NSW 2000. Tickets must be received by Bell Shakespeare at least two (2) working days before the original performance date. If you have purchased single tickets, you need to contact the box office from which you bought the tickets and an exchange fee will apply. All exchanges are subject to availability.

Can I exchange my tickets on the day of a performance?
Unfortunately, it is not possible to exchange your tickets on the day of a performance.

What is the Bell Shakespeare e-newsletter?
The Bell Shakespeare e-newsletter aims to keep theatregoers informed about our latest productions, special ticket offers and general information about the Company. The e-newsletter will be sent every 4 – 6 weeks, providing you with regular information in an eco-friendly format.

Why donate to Bell Shakespeare?
Bell Shakespeare’s annual giving programme, the Supporting Cast, is at the heart of all our activities. All funds raised underpin our long-term strategies of delivering meaningful education initiatives and inspiring Australian productions of Shakespeare’s plays, employing Australian actors, creative teams and theatre workers, and touring throughout every state and territory in Australia.

Why don't you tour to my city?
As much as we'd like to perform in every city, every year, a number of factors determine our touring schedules:

Venue availability: we don’t have control of dates for seasons in venues so tours are built around dates that are offered. Tours need to run from city to city without a break as we cannot afford 'down' weeks.

Cast availability: the length of seasons and therefore how far a show can tour is limited by cast availability. In earning a wage actors on the whole have multiple contracts within a year meaning they carefully allocate time for each production they are working on.

Touring funding: the Company receives some support from the Federal and NSW governments to cover some touring costs however it is provided on the basis of venue demand for our productions, i.e. we respond to demand from communities through their local venues for our work.

Audience sizes: with touring parties ranging from 10 to more than 20 people, touring productions of the scale the Company produces is a very expensive exercise. The level of income we expect to raise through the Box Office and performance fees is an important factor in determining the viability of a tour.

What we do do is produce a range of work (any where between 3 to 5 works in a particular year) differing in scale and taking into account the factors set out above to ensure, as far as possible, that the Company is able to visit each state and territory with at least one production each year. 

How can I audition for Bell Shakespeare?

For more information on the audition process please click here.